For any questions regarding our products or your order, please email and you should get a response within 3 to 5 business days. Thank you!

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

We offer worldwide shipping at a flat rate of $9.99 for all orders.

Which payment methods are accepted?

We currently credit card payments and PayPal. More payment methods will be added in the future.

How long will delivery take?

Flat Rate International Shipping: 15-25 working days.
(Working days are Monday-Friday. Public holidays excluded.)

What is in your products? Is it dangerous?

Our products are made with all-natural activated bamboo charcoal. Activated charcoal is completely safe and works wonders for skin care and teeth whitening.

Do I receive an invoice for my order?

You will be sent an invoice for your order by email after payment.